On AMD 8 CORE processor PC>install
windows 7 Enterprise x64 Edition with SP1> install vmware workstation 9.0 configure
new>custom>hardware compatability: workstation 9.0>I will install the
operating system later>linux >version: Red Hat enterprise linux 5
>virtual machine name: >processor:1 and number of core:8 >RAM:
4GB>use bridged networking > I/0 Adapter types LSIlogic >create a new virtual disk>virtual disk type: SCSI>Hard disk must be 146GB >split virtual disk into
multiple files >edit virtual machine settings: CD/DVD(IDE):Select”Use
Physical drive-auto detect: Insert CD/DVD into the CD/DVD ROM.
Click:
Power on this virtual machine:
Hostname: uccx851
IP address: 192.168.64.14
Mask: 255.255.255.0
Default g-w: 192.168.64.254
Userid: administrator
Pwd: Cisco1234!
Timezone:Ameriaca/Toronto
DHCP: No
DNS:No
SMTP: No
NTP: YES-192.168.11.254
Choose Deployment Type for the Unified
Contact Center Express
Select: Cisco Unified Communication Manager
Follow the screen ….
https://192.168.64.14/appadmin
, select: Cisco Unified CCX Administration
Userid: administrator
Pwd: Cisco1234!
Cisco Unified CCX Administrator Setup
Select Fresh Install , click next
Unified CM server hostname or IP address:
192.168.64.11
AXL user ID: administrator
AXL User Password: Cisco1234!
Click next
Note: Create uccxadmin
end user in the UCM Publisher
server before you start configuring the UCCX.
License File:
Browse and point to license .lic file’(Note: browse the original UCCX85
DVD and select ccx85_enh_demo.lic from
the demolicense), open and click next, validation completed, click next
for activation, click next
Userprefix: uccx (on UCM , it
will create uccx_1 application
user automatically on the UCM Publisher)
Pwd:_________
UserID: rmuser (on UCM , it will
create rmuser application user
automatically on the UCM Publisher)
Pwd:______
Click next
Number of HR session licenses: 6
Recording Count: 10, codec:
G711 , click Next
IVR Language config: select en_CA
(Country specific and group default), click next
User config:
Select uccxadmin for Cisco
Unified CCX Administrator
Click finish
Close the Browser and open new browser
Now userid: uccxadmin for Cisco
Unified CCX administrator option (no more administrator)
pwd:_______
(Note: uccx851 is only for 30 days demo, pls verify the license info, if
license is none, and reinstall it from the fresh install)
https://192.168.64.14/appadmin,
select Cisco Unified serviceability to activate all services
username: administrator
pwd:________
Restart all
services
https://192.168.64.14/appadmin,
select Cisco Unified CCX serviceability
userid: uccxadmin
pwd:__________
Note: if uccxadmin does not work , use :
administrator, pwd:Cisco1234!
https://192.168.64.14/appadmin,
select Cisco Unified CCX Administration
userid: uccxadmin
pwd:_______
Note: if IP
address does not ping able then use:
set network status eth0 down
set network status eth0 up
